BlueTrace Blog

2 min read

What If? Digital Receiving and Labeling

By Chip Terry on Feb 14, 2023 10:46:50 AM

The receiving dock at seafood companies can be chaos.  IMG_0935

We recently watched a harried guy with a clipboard direct six forklifts unloading 14 tractor trailers' worth of seafood one morning. Salmon from Norway, squid from California, tuna from Costa Rica, lobster from Maine, mussels from Canada, oysters from the Chesapeake. The list went on and on.  

All of it had different paperwork. Some carried MSC certification. Others had SIMP paperwork. Some had temperature gauges. Some had GS1 bar codes — most didn't. Measurements varied from counts, to weights, volumes or just a count of boxes.  

We watched this very talented and experienced guy make errors — a five instead of a nine, the wrong date (I would have made many more errors). Most product came in with bills of lading, invoices, and wax boxes with handwritten and/or very inconsistent labels.  

IMG_6799

The paperwork then all went into a back room where inventory was updated, orders were filled, checks were written, and hopefully everything lined up. The time spent, the error rates, and the slow inventory churn cause trouble for everyone.

We have been working on a better way with our clients: digital labels and digital receiving

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Digital Receiving
Our clients now receive receive-favoriteeverything on their phones and take pictures as needed, thus reducing errors and speeding up all the back-office challenges. We can also integrate this data with most accounting systems. It's super easy to use — a client needs almost no training. Accuracy improves dramatically, and the time spent on redundant data entry drops.

Digital Labeling 
Our most successful clients also ask their partners to use our tags or labels. That way, when the sender prints a tag or label, the receiver gets an Advance Shipping Notification. They can process all the paperwork ahead of time, and when the product arrives, just scan the QR code and confirm receipt.  Now everything has a clean label and access to all the data points a business needs. No need to talk GS1, GDST, EDI. or any of the other acronym soups.  Just print a label and stick it on the box (or even directly on a fish).  
clam_case

Bottom line: Digital receiving and digital labeling reduce errors, improve throughput, and make your business manageable.  

 

 

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2 min read

FDA Final Rule for Food Traceability

By Chip Terry on Nov 15, 2022 4:19:12 PM

The FDA today announced the final rule for Food Traceability that was required by the Food Safety Modernization Act law.  We will explore this is future blog posts, but let's start with the high level: 

Food Safety First: In the words of the FDA, this rule is "designed to facilitate faster identification and rapid removal of potentially contaminated food from the market, resulting in fewer foodborne illnesses and/or deaths" It has nothing to do with fraud, sustainability, fisheries management or any of the other reasons folks implement traceability systems. 

Most fresh foods are covered, including:  fresh cut fruits and vegetables, shell eggs, and nut butters, as well as certain fresh fruits, fresh vegetables, ready-to-eat deli salads, cheeses, and seafood products.  

In the seafood world, the exemptions include: Scallop Abductor muscle, and Catfish.

In a change from the original law is: Raw bivalve molluscan shellfish that are covered by the requirements of the National Shellfish Sanitation Program...are exempt from the requirements of the rule.  A good thing since the rules for shellfish are already tighter than this new rule.  

The rule is all about record keeping: In particular most firms are required to supply information to the FDA in a "sortable spreadsheet" within 24 hours of request. The records must cover: Critical Tracking Events (CTEs) and required Key Data Elements (KDEs).

Traceability Lot Code: These records must be linked with a Traceability Lot Code (TLC) that does not change unless the product is transformed. TLCs can only be assigned by either the First Land Based Receiver or a Processor who is Transforming the product.  

You Have time: The rule will take 3 years to be fully implemented.  In other words, take a breadth, explore the rule and then think about what needs to change.

Here is a video from the FDA using an example of a Tuna.

 

 

 

 

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2 min read

Streamlining the Receiving Dock

By Chip Terry on Jun 6, 2022 10:55:00 AM

Receiving docks are chaotic—and incredibly important. Receiving is a regulated "Critical Tracking Event" in which the buyer is supposed to transcribe the "Key Data Elements" and ensure that the product is what they ordered and that the cold chain has been maintained. Having observed many receiving docks, we understand that the time wasted, the errors introduced, and the money lost can be significant.

There are obvious ways to improve this process, some of which the best companies have implemented. In particular, they get information about a shipment before it arrives and have the product properly labeled with a link to the digital record so receiving involves only scanning—not trying to read someone's handwriting.

Historically, this sort of tool has been available only to the largest companies. But BlueTrace has developed a system accessible to the vast majority of the market. 

Our platform is inexpensive and works with existing CRM/ERM/WMS systems. We can get a company up and running in less than an hour.

Here's how it works:

  1. Suppliers Print & Affix Label: Your suppliers download the BlueTrace app, enter in information about the shipment, and print a label that includes a QR code. It takes less than a minute and minimal training.  The cost is ~$750 for the printer.  Our existing Harvest Tagging clients can already do this.

    Samuels Print & Label DA220
    There is no subscription fee for your suppliers, and labels are designed to stick to wet wax boxes.

  2. Receiver Gets Shipping Notification: When the supplier prints out a tag, we send the buyer Advanced Shipping Notifications with all the key information. This communication can occur in-app, or if needed, we can pass the information into an existing system (NetYield, Seasoft, Innova, etc.). If the buyer is not our client, they get an email with all the information.

    Image from iOS (122)

  3. Buyer Scans Tag: At the receiving dock, the label is scanned using an existing iPhone or iPad (no new hardware needed). The buyer confirms the product is in good shape and records the temperature. The buyer has thus  created a HACCP log and a digital traceability chain. The supplier receives automatic notification that the product arrived—saving time, reducing errors, and improving your margins.


Image from iOS (121)

 

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2 min read

Free Money: USDA PRS grant

By Chip Terry on Nov 16, 2021 9:31:51 AM

Many of us might wonder whether the govt has gone overboard with funding, but if they are offering and you are eligible you should at least consider applying. 

The USDA Pandemic Response and Safety Funding aims to help companies who have changed their businesses because of COVID.  Started doing Home Delivery? Packing in much smaller sizes than before--and needed a new tagging system? Hired more workers?  Put in new systems?....there is a lot of things companies did to respond that cost a lot of money.  

Only small businesses (95% of all seafood businesses) are eligible.  The details are below and the application only takes ~20 minutes.  Good luck.

USDA GRANT OPPORTUNITY! Applications due by November 22, 2021

November 16, 2021

The FDA is sharing a grant opportunity for eligible FDA-regulated food producers, processors and growers. The USDA’s Pandemic Response and Safety Grants cover COVID-19-related expenses such as workplace safety measures, e.g., personal protective equipment (PPE) retrofitting facilities for worker and consumer safety, shifting to online sales platforms, transportation, worker housing, and medical costs. 

Approximately $650 million in funding is available for the PRS grants that are funded by the Pandemic Assistance provided in the Consolidated Appropriations Act of 2021.

Apply by November 22.

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1 min read

Shellfish Tags:  What? Why? and How?

By Chip Terry on Nov 8, 2021 1:34:11 PM

Shellfish tags are mandated by the FDA and are part of the model ordinance from the National Shellfish Sanitation Program. They play a very direct role in public health protection.  

When an outbreak of disease attributable to shellfish occurs, health departments rush to determine the source of shellfish contamination to prevent any further outbreaks. This can be done most effectively by using the records kept by the shellfish harvesters and dealers to trace a shellfish shipment, through all the various dealers who have handled it, back to its point of origin. Shellstock tags are the first important records concerning the origin of shellfish.

They are mandatory whenever live shellfish are handled--from first harvest to the retailer or restaurant. Companies who fail to comply can face fines, seizure of products and other sanctions.  

Only live shellfish are required to have tags. Shucked shellfish and scallop abductor mussels do not need tags.

Shellfish Tag-1

 

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Podcast:  With Aquademia

By Chip Terry on Oct 29, 2021 11:43:25 AM

The Global Seafood Alliance (formerly the Global Aquaculture Alliance) publishes one of the best seafood podcasts.  The team of Shaun O’Loughlin, Justin Grant, and Maddie Cassidy are awesome.  We were lucky enough to be interviewed recently.  Always fun to talk seafood and innovation with smart and knowledgeable folks.  You can listen on your favorite podcast app or download from their website. 

 

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2 min read

Vibrio and Food Safety

By Chip Terry on Aug 24, 2021 1:43:50 PM

The success of our businesses rely on consumers staying healthy.

One bad oyster... one sick customer...one Instagram post and you can have thousands of people opting for wings instead of oysters next time they go to the bar.  

For shellfish, the most prevalent issue is Vibrio--a salt tolerant bacterium that is endemic to pretty much all waterways.  The most common variation is Vibrio Paralyticus.  The most deadly is Vibrio Vulnificus.  The Centers for Disease Control (CDC) estimates over 52,000 Americans get sick from Vibrio each year. By the CDC estimate, ~60% of VP infections are from oysters and ~15% are from clams.

Side note: the CDC number is an estimate, documented cases are much fewer and many would argue the real number is much lower.  But in any case one sickness is too many. 

Vibrio control involves keeping the concentration below the level that will get someone sick. The vast majority of time if you harvest product and cool/ice it quickly there will be no issue.  Although this summer in Washington State the water got warm enough in some areas that oysters straight out of the water and handled properly had elevated Vibrio levels that led to sicknesses and recalls.  The details are still being explored, but by all accounts the industry and regulators acted quickly and thoughtfully and prevented a bigger issue. 

NOAA has published an interesting set of data on the predicted level of Vibrio in various waterways.  Couple of key takeaways: 

1) At 90 degrees vibrio can double in a hour.  

2) On-board Icing or Rapid Refrigeration provides the best protection

3) Middle of the day in hot weather is a bad time to harvest

In response to the issue of Vibrio, the ISSC and most state agencies have adopted a series of rules to reduce the prevalence. Most of the rules involve cooling rapidly.  For instance: in Florida in the summer you must harvest early in the morning and have them in cooling within 30 minutes.  The ISSC has a list of all regulations

No one likes to follow regulations that can seem seem arbitrary, but the science is compelling.  Keep your product cool. 

 

 

 

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4 min read

Meet a Distributor: War Shore

By Chip Terry on Jun 1, 2021 10:36:40 AM

warshore logo squareBrad Blymier started as a small pedestrian farmer on the eastern shore of Virginia over 12 years ago. Very quickly he realized  his natural gift for connecting with chefs and farmers and started helping neighboring farms sell their product. Within a couple of years, he decided to focus solely on the distribution side of the business.  Since then, War Shore has grown into one of the largest specialty shellfish distributors in the “DMV” (DC/MD/noVA). Today they deliver oysters, lobster meat, scallops, clams, mussels and other specialty creatures of the sea to a growing array of chefs and major supermarkets.  With their new Maine buying station (Maine Oyster Initiative) they are one track to buy over 1.5 million Maine oysters this year which is about 15% of their overall oyster sales.

We caught up with Brad to see what we could learn about distribution and what should farmers know about working with a distributor.

Why should a farm work with a distributor?

The majority of shellfish are sold through a distributor because it lets you (the grower) focus on what you do best…farming.  If you don't like making sales, fielding tons of small orders, maintaining trucks and drivers, delivering product, dealing with customer service, and worst of all, handling collections, you are probably best off working primarily with a trusted distributor(s).  The opportunity cost is great when a grower is trying to do both.

What kind of farms don't need a distributor?

I would say Small farms that produce just enough product for a few nearby restaurants don't need a distributor, or just might need a smaller in-state distributor like our neighbors at Upstream Trucking here in Portland, Maine.  George and Rick do a fine job outfitting Portland with quality product. If I were a local grower in the Casco bay, I would 100% put my eggs in their basket and let them place my oysters in Portland. But If you want to scale you need to get your product to different geographies--and for that you will probably need a distributor with a greater reach that serves multiple markets.  Doing this also puts your oyster in a different category competing with hundreds of varieties around the country and Canada.

What role does a distributor play? 

A good distributor is your sales and fulfillment team. They are out in the market, building relationships with that new chef, understanding what their needs are and delivering reliably for them. A good Shellfish Distributor always has their finger on the pulse of what sells, where it sells, and the price it sells for.

What distinguishes War Shore?

We don’t’ use the oyster as a trojan horse to penetrate a restaurant with the goal of selling them fish, or other products with a higher profit margin.  65% of our overall revenue is oysters.  We carefully vet farms and then create a curated Oyster Portfolio to present to our chefs and new prospects, and then we help manage their ongoing oyster program.  We are very proactive in the market, meaning that we do not wait for a chef to ask us to find a particular oyster, then seek that farm out and buy form them one time, or sporadically throughout the year.   Our approach is relationship driven.  If I start a relationship with your farm, I am making the commitment to buy from you 52 weeks of the year, or as long as you can supply me.  Rather than representing hundreds of farms, we focus on a limited amount of partners and build their brands with the buyers (chefs).  

What are the keys for working with a distributor? 

Be a good partner and expect the same from the distributor. This is a handshake, no contract business. If you say you are going to deliver 10,000 oysters every Monday, do that.  And if you agree on a price to sell your oyster to that distributor 12 months out of the year, do that.   Also, play the long game with a trusted distributor.  Do not get hung up on the perceived value of your oyster based on the price you charge for it.  A good Distributor will show you how a competitively priced oyster will go a lot further then a highly priced oyster in many markets outside of your state.  If you want to make more money on your oyster, work on creating a more efficient farm, and cut cost where you can.  I find success working with farms who create a consistent oyster, but more importantly can scale their farm exponentially without losing that quality of that oyster.  2021 has been a very bizarre year so far…oyster shortages everywhere, but this will not last forever.  Mid-late Summer growth will be putting an influx of oysters in the market late Summer and into fall/winter.  This is when you will need your partner distributors the most to kick in and help you unload oysters off your farm.  States like Maine are seeing lots of new farms coming online each year.  Farms that want to thrive and grow will need to look at a variety of revenue models, and it won’t be a “one size fits all”….in my opinion anyway.

How do I pick a distribution partner?

Interview them: Ask what they are going to do for you? Will they commit to purchases every week or is this a one-time purchase to fill an immediate need.?  What else in their portfolio? How many other oysters will be competing with yours in the same space?  There are only so many slots at every restaurant and you want to be unique.  Where do they sell geographically? Don't get hung up on just the price, that is only one part of the equation. And don't hesitate to ask for references.

How can a farm be successful?

Grow a great product, be fair on pricing, run an efficient operation, and build a few strong partnerships.

Final words of wisdom? 

Growing up in Pennsylvania, I thought Hershey's chocolate was the best in the world and could not understand how anyone could disagree.  I still think it is the best, but I understand that there are tons of other chocolates as good as, and surely better.  This is also very true with oysters.  It’s a very competitive landscape.  Partnering with a good distributor(s) can help you successfully compete in a ever growing market.

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1 min read

Printers & Supply Chains

By Chip Terry on May 5, 2021 9:09:47 AM

Supply Chains are the lifeblood of our economy.  From how a shellfish gets from the tideline to the table, to how a semi-conductor chip gets from a factory in Asia to a printer on a farm.  

As many of you know, We have been dealing with printer issues for the last few months.  Turns out we have the same issue as the Ford F-150 factories.  A shortage of inexpensive semiconductor chips is holding us up.  Fortunately we haven't had to stop production, we just had to switch printers. 

For our tagging and distributor clients, we will be shipping new Zebra Printers instead of the TSC printers we have been doing so far.  The TSC printers are great, but we we just can't get any. The Zebra printers are just as good so and seem to have a better supply. We are now certified resellers of both TSC and Zebra printers, giving us resiliency in this time of supply chain disruptions.  As always, they come with a 2 year warranty.  

As part of the switch, our line up of printers now includes:

1) Mobile printers: Ideal for printing less than 150 tags per day especially in remote locations. TSC Alpha 3r and Zebra 521Q.  The benefits of the mobile is they run on batteries for 2 days and are pretty durable (certified for 5' drops).  The drawback is the paper is thinner than other tags.

2) Industrial Printers: Ideal for printing more than 150 tags per day The Zebra ZT411.  The industrial holds ~760 to 950 tags per roll and prints on a thicker paper.  

Both printers work directly from the phone via Bluetooth--no need for cables.  Both use thermal printing so there is no smudging or ink to worry about.  You can easily switch between the two printer types: for instance if you want to print some tags on the boat and others back in the plant.  

 

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3 min read

Working with Distributors

By Chip Terry on Sep 25, 2020 3:06:40 PM

tagsAlmost every farm starts out selling to local restaurants, but as they scale distributors (aka wholesalers) play an increasingly important role. You will make more money per shell at a restaurant, but there is a limit to how much restaurants can buy. If you are producing more than a few local restaurants and some consumers can absorb, you are probably going to need to work with distributors.  We've been talking to a lot of distributors lately and here are some of the things farmers should know.

To start with, understand the different types of distributors 

Global full line distributors: The Syscos, US Food and others who sell everything to everyone. Unless you are huge they are unlikely to be your customer directly. 

National/regional seafood wholesalers Companies like Stavis, Inland Seafood and Samuel & Sons sell everything from swordfish and lobster to tuna and oysters. They do a lot of volume in shellfish, but it is a small part of their business. Many of them are quite interested in carrying a range of product, but they may not be near your farm.

Shellfish Specific players: There are folks in most major markets that focus on being great at shellfish.  Companies like Pangea, War Horse, and Hog Island know a ton about shellfish and are always looking for great product.  They love having boutique farms with a good story and often run the oyster program for restaurants in major metropolitan areas.

Local buyers: In almost every region there are folks who buy from local farmers/harvesters and then sell either to restaurants or other distributors.  Many of these folks are also farmers themselves and do this as a sideline. They can be the easiest to work with.  

So what should a farmer do?  

1) Find your potential buyers.  Unless you have a truck and a cooling system, you need to find someone who will either pick up at your farm or you can drop off at easily.  Take a look at the Interstate Shellfish Shipper's List. Any company that ships across state lines must be on this list.  If you are going further afield, you may need to work with a local reshipper who can get your product to the distributor.

2) Build a Few Relationships: Find a few distributors who serve different markets that you can work with for the long haul. Find the hole in their product line you can help fill (are you unique based on your location, cost, story?). Don't stretch yourself too thin. You need to invest in the relationships.  Don't get overly caught up in a few pennies more or less for the product.  Better to move a consistent amount every week.

2) Don't sell to their customers: When you have a distributor, be careful to not sell to their customers.  No one wants to be undercut by the farm at a key account.

3) Build a brand: Have a story that is unique and well told. Promise the consumer something unique: The taste of Maine.  A sweet Chesapeake oyster with an especially deep cup.  A pacific gem that has been tide tumbled. Easy to shuck oysters.

4) Be Reliable: Distributors and restaurants want consistent sellers. If your product is only intermittently available they can't build that following.

5)Have a clean consistent product: A product that shows up with clean shells and no dead animals. If something goes wrong fix it quickly.

6) Help them Help You: Many of the better distributors will want to bring chefs on tours, train staff and generally help position your product. Be available and helpful.  

Bottom Line:  Distributors play an important role and most farms work with them.  Treat them well and they will be your best allies.  

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